(1 minute read)

 It can take months or years to get to know certain things about select members of your team. With the diversification of where and how we work, there are less opportunities for watercooler conversations which traditionally gave us insights into the ‘backstory’ to our colleagues.

Heightened by this decrease in team awareness, we created a tool which was introduced into our Evolving Leadership Program, providing leaders with a template to share with select members of their teams in the quest of getting to know them better.

Aligning with the changing needs and expectations of today’s majority of Millennial and Gen Z workforce, the template can be used as a ‘facilitator’ for maximising meaningful and effective work, while also embracing the diversity of team members making up each organisation.

The template is titled ‘My User Manual’ and is provided to new and existing team members to help leaders and managers identify their working and personal preferences.

Here are some examples.

  • In what conditions do you do your best work?
  • Do you perform best on challenging tasks in the AM or PM?
  • Who is someone you admire, and why?
  • Do you have a hobby, interest, or passion?
  • How do you prefer to receive feedback?
  • What’s something that frustrates you?
  • How receptive are you to Training and Professional Development?
  • What’s something you struggle with?
  • What’s your Go-To Karaoke song?

The insights which can be gained from this activity are not intended to replace the institutionalised watercooler conversations, but to complement them.

Try creating your own list of questions for your team.

Note: In support of full disclosure, transparency, and teamwork, be prepared to share your responses to each/any questions you ask of a team member.


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