(2 minute read)

We’ve all heard others tell us that, we own our attitude and that we are responsible for our own behaviours. But could our attitude be the ignition point for the attitude and behaviours of those around us?

One model helps explain the effect of our attitude, it’s referred to as The Betari Box.

Our attitude (including our thoughts) plays a significant role in our behaviours and subsequent actions. At times, when feeling enthusiastic and positive, we typically smile. To those nearby, we appear warm, happy and/or content, which can lead to positive emotions arising in others.

In contrast, when experiencing negative emotions (e.g., frustration) this often presents as being agitated or on-edge. We may become impatient and argumentative, leading in undesirable emotions and behaviours arising from those with or near us.

The Betari Box – also known as ‘The Conflict Cycle’ – is a reminder of the ripple effect which results directly or indirectly from our attitude.

When the cycle involves positive emotions and positive behaviours, it can prove contagious and self-replicating.

However, if we are caught up in a more negative cycle, then it is on us to make the change in our attitude to help break this undesirable cycle.

So, next time you’re attempting to explain the benefits of a positive attitude – in your professional and personal life – simply refer to the above model.

Consider the positive impact your attitude can have upon your customers, colleagues, family, and friends.

Stay Positive!


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