(2 minute read) During 1997, after filming a documentary on Canada’s Vancouver Island, filmmaker John Christensen was shopping in Seattle when he heard cheering in the distance. Intrigued, he encountered a crowd surrounding a small fish market. Suddenly, a fishmonger tossed a large salmon to a co-worker behind the...
respect
(1 minute read) The Lean Management Process encourages the practice of continuous improvement and is based on the fundamental idea of respect for people. The five principles are considered a recipe for improving workplace efficiency. “Trust the process” is one of the most important Lean mantras. A process is...