(2 minute read) “The person who focuses on fewer things goes further than the person distracted by many.” Shane Parrish Tucked within the pages of author Johann Hari’s best-selling book, ‘Stolen Focus’, he shares a disturbing fact. During a 24-hour period, the average person touches their phone as many...
(1 minute read) We know that the practise of active listening enhances credibility and trust between individuals and within groups. We also know the essential roles of confidence and conviction for communicating effectively with others. But is there an often-overlooked element of communication which has a positive impact on...
(1 minute read) The impact and value of a positive and supportive workplace or team culture cannot be underestimated. One study found that individuals employed in a workplace with a supportive and engaging culture: So, how can individuals determine if the workplace culture will prove ideal for their needs?...
(2 minute read) “With the right people, culture, and values, you can achieve great things.” Tricia Griffith When published in 2018, Daniel Coyle’s ‘The Culture Code’ was destined to become an international bestseller. The reason – Coyle unravelled and shared a mystery that has had sports teams, business leaders,...
(1 minute read) Employee engagement is more than just liking your job, it’s a measure of how committed individuals are to the company and its success. Engaged employees are more motivated toward the work they are doing and demonstrate a greater level of emotional investment in the success of...
(1 minute read) Over 35% of jobseekers are willing to turn down an otherwise attractive offer of employment if company culture isn’t a good fit. Culture Partners Research, June 2023 What was once a ‘nice-to-have’ – a positive, supportive, and inclusive company culture – has become one of the...
(2 minute read) During 1997, after filming a documentary on Canada’s Vancouver Island, filmmaker John Christensen was shopping in Seattle when he heard cheering in the distance. Intrigued, he encountered a crowd surrounding a small fish market. Suddenly, a fishmonger tossed a large salmon to a co-worker behind the...
(2 minute read) When you think of some of the world’s greatest orators – Martin Luther King Jr, Sir Winston Churchill, Maya Angelou, Barack Obama, John C Maxwell – they have certain traits in common. Each demonstrated the ability to influence, persuade and/or move their audience. They also communicated...
(1 minute read) I have a great friend, Tony, who shared this practise with me many years ago as a reminder to his kids of the need to ‘think before they speak’ – with the right, supportive intent. It is as relevant as a teaching tool for our children,...
(1 minute read) “We spend 35% of our time thinking about the past, and 50% of the time thinking about the future. This only leaves us 15% to be in the present!” Hugh Van Cuylenburg. Author, ‘The Resilience Project’ The ability to be present, regardless of what is going...
(2 minute read) There’s a popular exercise we use during sales coaching workshops to highlight the importance of emphasis during a sales presentation. It begins with writing the following sentence on a whiteboard with a marker. “I never said I saw him steal the money.” When we ask the...
(1 minute read) While the need for technical competence in select roles has little room for negotiation, the rise and rise in the demand for ‘soft’ (non-technical) competencies cannot be ignored. Soft skills encompass attributes that are crucial for establishing and strengthening professional relationships, such as effective communication, emotional...