Consolidating Sales Skills

Course Module

Consolidating Sales Skills, builds on an individual or team's existing abilities to further enhance results. Individuals and teams keen to reach their sales targets, implement techniques to improve verbal and non verbal communication skills and effectively manage customer queries, will benefit from the information and practical activities included in this module.


  • Goals, Targets and Tracking
  • Effective Communication
  • Addressing Customer Concerns
  • Self-Management
  • Customer Service Essentials

Learning Outcomes

On completion of the Consolidating Sales Skills module, participants will be equipped to;
  • Effectively set and monitor sales targets
  • Develop communication strategies to achieve desired results
  • Identify and address customer concerns
  • Improve effective listening skills
  • Implement techniques for self-management

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