(1 minute read)

Whether it’s the end of a working week, month, or quarter, we encourage individuals, teams, and businesses to reflect on what worked, what didn’t, and why.

The process of reviewing a specific project, or period of work, is essential for teams and businesses who have a commitment to improvement.

One simple and impactful way of doing this with your team is to adopt a team play endorsed by the gurus at tech giant Atlassian.


Schedule a meeting with your team, equipped with a whiteboard or flipchart, markers and post-it notes.

On the board/page, create 3 columns.

  • What we did well
  • What we can do better
  • Actions

On the post-it notes provided, have each team member write what the team did well – one idea per post-it. Have them place these in the appropriate column, then briefly discuss each

Repeat the process for the ‘What we can do better’ column.

Thirdly, have everyone brainstorm actions which can be taken to improve upon problem areas, one idea per note.

Have a team-member (or facilitator) place similar ideas into groups/clusters. Discuss each of these ideas as a team and assign individuals to agreed actions with accompanying ‘due-dates’ where required.

Key Considerations (ground rules):

  • Bring an open mind – and maintain it throughout
  • Encourage and appreciate the input of all
  • Don’t make it personal, and don’t take it personally
  • Focus on improvement – not blame or justification

“The biggest room in the world is the room for improvement”

(Helmut Schmidt)


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